Thursday, October 17, 2013

Leading Projects - Control of Changes to Requirements - ACTION PLAN

Versión Español



"They say the only constant is change projects...

...so We must get used to them and accept them as normal.

Changes are requested by users because they understand best what they need, or because business needs change, because it identifies a better way of doing things, or for any other reason. The problem is not changes to the requirements, but the fact that you add to the list of project requirements without considering the impact they will have on the plan. Failure to do so means that when the project is completed at a later date than originally agreed, or with a larger budget that considered, you could blame the leader of the project as a failure.

Change control is the process by which it is ensured that no changes are made ​​to affect the project's success, and that those who implemented are analyzed, negotiated and planned in a proper way.

  1. Being inside the Elaboration phase or after having negotiated the scope and work plan, if the user were to request a change to the requirements established, the administrator or other person should fill out a change request with the description of the change. 
  2. The change is analyzed and evaluated the impact on cost and time, and if it's acceptable to available resources and time that can be assigned to this project, as well as being accepted by the user and approved by management, then the request is accepted. Otherwise must register as a rejected application. 
  3. The impact of the change should be estimated by the resources involved in activities related to the change and then negotiated with the client. Such impact can mean additional time or costs, thus requiring appropriate approval and customer manager. 
  4. Whether the application is accepted or rejected must register in controlling project changes with a unique ID and some basic data according to the format set for it, or according to the change control tool being used. "

I am very grateful that there are people who take the time to educate others with information like this for free. However, we can further enrich our change management in projects. How? easy and yet complex. Due to the simplicity of things, these things often go unnoticed by us.

Something very basic in change control is an ACTION PLAN , why?, first an action plan will define the change, then will register and document it in case of rollback or repetition. But most importantly, we will guide the resources to run know exactly what to do. Since operational resources are not soothsayers or may incur.




Dear Computer Manager can you believe that you will meet people who do not want to work with a document so elementary?. Right or wrong, does not matter, what matters is that those jobs were not well documented, so you can not see or repeated. And most of the time were poorly made, ie work but "half" and always have "pitfalls" or outstanding details. (The typical is poor performance under conditions of stress).

As Computer Manager need to worry about the impact of not working neatly, or mechanically and repetitive. You'll have a million times the same incident,  fell this or that system, etc.. You must have spent a fortune on operating costs and hiring specialists (worth it) but still not know what it takes to make a great computer management and have a quality service.

So to help ensure you will have a change documented, registered, repetitive as both a guide to action, then be sure to instruct your staff to be an obligation to use and / or make this document. While manage with  others colleagues and users to commit resources and to provide information and respect the document as a single interface to control the effect of change.




Obviously there are a million other forms and documents and methods, but my experience of over a decade has shown me that the most basic is the best in these cases.

Below you can download an example format to do a very basic Action Plan.


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